Merchant Portal degradation

Incident Report for Klarna

Resolved

This incident has been resolved.
Posted Sep 30, 2023 - 19:14 CEST

Update

We are continuing with the investigation, we are working on a fix. The User Management application will remain unavailable (current ETA is Monday). Thank you for your patience.
Posted Sep 29, 2023 - 15:33 CEST

Update

We are continuing the investigation, during this time User Management application will be unavailable. Thank you for your patience.
Posted Sep 29, 2023 - 12:41 CEST

Update

We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience. We are continuing to investigate this issue.
Posted Sep 28, 2023 - 23:19 CEST

Update

We are continuing to investigate this issue.
Posted Sep 28, 2023 - 23:17 CEST

Investigating

We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
Posted Sep 28, 2023 - 22:50 CEST
This incident affected: Merchant Operations (Europe, North America, Asia Pacific).