Bancontact payment method degradation

Incident Report for Klarna

Resolved

This incident has been resolved.
Posted Sep 15, 2022 - 18:21 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 17:50 CEST

Update

We are continuing to investigate this issue.
Posted Sep 15, 2022 - 16:13 CEST

Investigating

We see a degraded performance from Bancontact in Belgium since 15:30 CEST. Consumers might be unable to pay with this payment method
Posted Sep 15, 2022 - 16:10 CEST
This incident affected: Purchase API (Europe).