Merchant Operations degradation

Incident Report for Klarna

Resolved

This incident has been resolved.
All the pending payouts have been initiated successfully.
Posted Jan 23, 2025 - 12:58 CET

Monitoring

A fix has been implemented and Pending payout will be processed by tomorrow morning
We are currently monitoring the progress.
Posted Jan 22, 2025 - 14:53 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 22, 2025 - 10:51 CET

Investigating

We are currently experiencing a delay of payouts in Merchant operations for EU(UK) region. We are working to restore the service as soon as possible. Thank you for your patience.
Posted Jan 22, 2025 - 10:45 CET
This incident affected: Merchant Operations (Europe).
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