All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 28, 2024
Maintenance - Authentication service
Completed - The scheduled maintenance has been completed.
Jun 28, 04:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 CEST
Scheduled - Klarna Authentication Service planned maintenance will take place in Europe. This might impact users login to the Klarna App and some of the purchase flows. The duration of the impact is expected to be 10 minutes. During the downtime, Klarna consumers will not be able to authenticate themselves.
Jun 27, 14:01 CEST
Jun 27, 2024
Maintenance for Merchant Portal
Completed - The scheduled maintenance has been completed.
Jun 27, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 07:30 CEST
Scheduled - A planned maintenance will take place in Europe, North America and Asia Pacific to Merchant Portal. During the maintenance users will be unable to login to Merchant Portal in Production and Playground. Logged in users will also be logged out. The duration of actual impact is expected to be 30 minutes in this maintenance window, but we cannot provide a more specific time. Other services will not be impacted by this scheduled maintenance.
Jun 26, 13:36 CEST
Jun 26, 2024
Klarna purchase API degradation
Resolved - This incident has been resolved.
Jun 26, 21:38 CEST
Update - We are continuing to investigate this issue.
Jun 26, 20:45 CEST
Investigating - We are currently experiencing issues with Klarna purchase API in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 26, 20:30 CEST
Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

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