Klarna Status

All Systems Operational

Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Onboarding Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Operations Operational

Europe Operational

North America Operational

Asia Pacific Operational

Support Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna App Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna Bank Account Operational

Europe Operational

Klarna Card Operational

Europe Operational

US Operational

Open Banking Operational

Europe Operational

North America Operational

Playground - Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Upgrade for Keycloak - Merchant Portal Jun 27, 2024 07:30-08:30 CEST

A planned maintenance will take place in Europe, North America and Asia Pacific to upgrade Keycloak. During the maintenance users will be unable to login to Merchant Portal in Production and Playground. Logged in users will also be logged out. The duration of actual impact is expected to be 30 minutes in this maintenance window, but we cannot provide a more specific time. Other services will not be impacted by this scheduled maintenance.
Posted on Jun 26, 2024 - 13:36 CEST

Past Incidents

Jun 26, 2024

Klarna purchase API degradation

Resolved - This incident has been resolved.
Jun 26, 21:38 CEST

Update - We are continuing to investigate this issue.
Jun 26, 20:45 CEST

Investigating - We are currently experiencing issues with Klarna purchase API in EU. We are working to restore the service as soon as possible. Thank you for your patience.
Jun 26, 20:30 CEST

Jun 25, 2024

No incidents reported.

Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

Klarna Bank Account maintenance

Completed - The scheduled maintenance has been completed.
Jun 12, 00:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:00 CEST

Scheduled - We will be performing maintenance on a database and expect timeouts or errors for a duration of 20 seconds up to 1 minute during this time period.
Jun 10, 17:52 CEST