All Systems Operational
Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024
Merchant Portal degradation
Resolved - This incident has been resolved.
Jul 25, 21:49 CEST
Investigating - We are currently experiencing issues with the Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 25, 17:07 CEST
Klarna App degradation
Resolved - This incident has been resolved.
Jul 25, 13:41 CEST
Update - We are continuing to investigate this issue.
Jul 25, 13:40 CEST
Investigating - We are currently experiencing issues with the Klarna App. We are working to restore the service as soon as possible. Thank you for your patience.
Jul 25, 09:40 CEST
Planned Maintenance Upgrade affecting Merchant Portal
Completed - The scheduled maintenance has been completed.
Jul 25, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 07:30 CEST
Scheduled - A planned maintenance will take place in Europe, North America and Asia Pacific to Merchant Portal. During the maintenance users will be unable to login to Merchant Portal in Production and Playground. Logged in users will also be logged out. The duration of actual impact is expected to be 30 minutes in this maintenance window, but we cannot provide a more specific time. Other services will not be impacted by this scheduled maintenance.
Jul 24, 18:01 CEST
Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Merchant Portal degradation
Resolved - System is functioning normally.
Jul 22, 18:08 CEST
Investigating - We are currently experiencing issues with the Merchant Portal (the account information application might be unavailable). We are working to restore the service as soon as possible. Thank you for your patience.
Jul 22, 15:52 CEST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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