All Systems Operational

Purchase API ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Onboarding ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Merchant Operations ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Support ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna App ? Operational
Europe Operational
North America Operational
Asia Pacific Operational
Klarna Bank Account ? Operational
Europe Operational
Klarna Card Operational
Europe Operational
US Operational
Open Banking Operational
Europe Operational
North America Operational
Playground - Purchase API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Settlement API Operational
Europe Operational
North America Operational
Asia Pacific Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Planned Maintenance – US Region (Persona Services)
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:00 CET
Scheduled - A planned maintenance will take place in the US region to enhance system reliability and support growing demand. This maintenance includes backend updates aimed at improving service capacity and performance.
The expected actual impact duration is only a few minutes within the maintenance window. During this time, services that rely on Persona functionality may be temporarily unavailable.
Nov 18, 14:53 CET
Nov 19, 2025

No incidents reported.

Nov 18, 2025
Merchant Settlement report degradation
Resolved - This incident has been resolved.
Nov 18, 17:13 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 17:03 CET
Investigating - We are currently experiencing a degradation of the settlement API Europe since 15:00 CET. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 18, 16:50 CET
Planned Maintenance – Database Upgrade
Completed - The scheduled maintenance has been completed.
Nov 18, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 13:00 CET
Scheduled - A planned database upgrade will be carried out across all environments.
The total maintenance window is 2 hours, and while the actual impact is expected to last for most of this period.
No other services or APIs will be impacted by this maintenance activity.
Oct 29, 11:28 CET
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Merchant Portal degradation - Limited Access to In-store App in Merchant Portal
Resolved - This issue has been resolved and the system works as expected.
Nov 14, 18:25 CET
Investigating - Some merchants may encounter an error when trying to access the In-Store App in Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.
Nov 14, 16:54 CET
Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

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