Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH Klarna Checkout purchases Operational
Integration test environment Nordics/DACH (testdrive.klarna.com) Operational
Invoice and part payment (not Klarna Checkout) ? Operational
Nordics Klarna Checkout purchases Operational
UK Klarna Checkout purchases Operational
Order management UK Operational
Playground integration test environment UK Operational
Purchases with Klarna Mobil Sweden Operational
Klarna Online ? Operational
Merchant Support Telephony System Operational
Customer Service Telephony System Operational
Klarna Checkout for In-App Purchases Operational
Order management Nordics/DACH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 29, 2016

No incidents reported today.

May 28, 2016

No incidents reported.

May 27, 2016

No incidents reported.

May 26, 2016

No incidents reported.

May 25, 2016

No incidents reported.

May 24, 2016
Resolved - This incident has been resolved.
May 24, 16:48 CEST
Identified - We are currently experiencing an issue with PDF files sent to customers by e-mail. We are investigating the issue.
May 24, 14:24 CEST
May 23, 2016

No incidents reported.

May 22, 2016

No incidents reported.

May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016
Resolved - This incident has been resolved.
May 19, 16:34 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 16:23 CEST
Identified - The issue has been identified and a fix is being implemented.
May 19, 13:15 CEST
Investigating - We are currently experiencing an issue with order management in the live environment. We are investigating the issue.
May 19, 10:53 CEST
May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016

No incidents reported.

May 15, 2016
Resolved - This incident has been resolved.
May 15, 13:12 CEST
Investigating - We are currently experiencing an issue with the integration test environment. We are investigating the issue.
May 15, 12:39 CEST