Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH Klarna Checkout purchases Operational
Integration test environment Nordics/DACH (testdrive.klarna.com) Operational
Invoice and part payment (not Klarna Checkout) ? Operational
Nordics Klarna Checkout purchases Operational
UK Klarna Checkout purchases Operational
Order management UK Operational
Playground integration test environment UK Operational
Purchases with Klarna Mobil Sweden Operational
Klarna Online ? Operational
Merchant Support Telephony System Operational
Customer Service Telephony System Operational
Klarna Checkout for In-App Purchases Operational
Order management Nordics/DACH Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Apr 29, 2016

No incidents reported today.

Apr 28, 2016

No incidents reported.

Apr 27, 2016

No incidents reported.

Apr 26, 2016
Resolved - The issue is resolved. We are back to normal operation.
Apr 26, 14:51 CEST
Monitoring - We are now receiving purchases. We will continue monitoring the system.
Apr 26, 13:38 CEST
Identified - We are still experiencing some issues in the live environment. Multiple services may be affected. We have identified the issue and are working on fixing it.
Apr 26, 13:23 CEST
Investigating - We are currently experiencing issues in the live environment. Multiple services may be affected. We are investigating the issue. Purchases / order handling may be affected.
Apr 26, 12:39 CEST
Apr 25, 2016

No incidents reported.

Apr 24, 2016

No incidents reported.

Apr 23, 2016

No incidents reported.

Apr 22, 2016

No incidents reported.

Apr 21, 2016

No incidents reported.

Apr 20, 2016
Resolved - This incident has been resolved.
Apr 20, 12:53 CEST
Monitoring - The service returned to normal. We will continue monitoring the system.
Apr 20, 11:45 CEST
Identified - We are currently experiencing an issue with batch file process in the live environment, order management can be delayed if you are using batch process. We are working on the issue.
Apr 20, 08:58 CEST
Apr 19, 2016

No incidents reported.

Apr 18, 2016

No incidents reported.

Apr 17, 2016

No incidents reported.

Apr 16, 2016

No incidents reported.

Apr 15, 2016

No incidents reported.