Status - Europe
All Systems Operational

About This Site

Klarna takes any type of disturbance very seriously, and we want to be as transparent as possible. This status page is updated continuously and subscribing to updates is the best way to stay informed about any issues affecting Klarna’s availability.

DACH and the Netherlands Klarna Checkout purchases Operational
Integration test environment Nordic, DACH and the Netherlands (testdrive.klarna.com) Operational
Invoice and part payment (not Klarna Checkout) ? Operational
Nordics Klarna Checkout purchases Operational
UK Klarna Checkout purchases Operational
Order management UK Operational
Playground integration test environment UK Operational
Purchases with Klarna Mobil Sweden Operational
Klarna Online ? Operational
Merchant Support Telephony System Operational
Customer Service Telephony System Operational
Klarna Checkout for In-App Purchases Operational
Order management Nordic, DACH and the Netherlands Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 30, 2016

No incidents reported today.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016

No incidents reported.

Aug 25, 2016

No incidents reported.

Aug 24, 2016
Resolved - This incident has been resolved.
Aug 24, 11:37 CEST
Identified - We are currently experiencing an issue with order management in the live environment. The search functionality has a degraded performance and some searches are not working as expected. The problem is already identified and we are working in order to fix it.
Aug 24, 08:57 CEST
Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - This incident has been resolved.
Aug 22, 14:36 CEST
Investigating - Currently there are issues with Klarna’s phone system. We’re investigating the cause of this issue.
Aug 22, 12:30 CEST
Resolved - The issue is resolved. We are back to normal operation.
Aug 22, 09:11 CEST
Identified - We are currently experiencing an issue with order management in the live environment. The search functionality has a degraded performance and some searches are not working as expected. The problem is already identified and we are working in order to fix it.
Aug 19, 14:57 CEST
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.