Klarna Shopify-On Site Messaging App degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Apr 12, 2024 - 17:45 CEST

Update

We are continuing to investigate this issue.

Posted Apr 12, 2024 - 15:58 CEST

Investigating

We are currently experiencing issues with Extended Access in the Klarna Shopify-On Site Messaging App. We are working to restore the service as soon as possible. Thank you for your patience.

Posted Apr 12, 2024 - 15:40 CEST

This incident affected: Purchase API (Europe, North America, Asia Pacific) and Klarna App (Europe, North America, Asia Pacific).