Resolved: problems with Post Purchase mechanics.

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 13:39 CET

Investigating

Customers using the H&M app recently experienced difficulties with post-purchase activities such as paying invoices and reporting returns. This was due to a recent system change and our engineers have rolled back to a previous version. We apologise for the inconvenience caused.

Posted Nov 07, 2019 - 13:37 CET