Customer support degradation

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Sep 07, 2022 - 18:15 CEST

Identified

We have identified the root cause of the issue. We are working on fix at this time.

Posted Sep 07, 2022 - 17:17 CEST

Investigating

We are currently experiencing a degradation of Klarna Support via chat. Please use mail/phone as an alternative to reach us for support. We are working to restore the service as soon as possible. Thank you for your patience

Posted Sep 07, 2022 - 16:03 CEST

This incident affected: Support (Europe, North America, Asia Pacific).