US app users may experience spontaneous logouts

Incident Report for Klarna

Resolved

The incident is now resolved. We do not see further problems.

Posted Nov 06, 2019 - 14:19 CET

Identified

We have narrowed down the issue and are now working on a solution.

Posted Nov 06, 2019 - 13:48 CET

Investigating

Customers in the US may currently experience app logouts. Our engineers are investigating the issue and we apologise for any inconvenience caused. We will provide further updates as soon as possible.

Posted Nov 06, 2019 - 13:24 CET