Authentication with BankID unstable on the Swedish market

Incident Report for Klarna

Resolved

BankID is fully functional again. The incident is resolved.

Posted May 11, 2020 - 09:45 CEST

Monitoring

The state hasn't changed yet; BankID service might still be failing. We will provide further information as soon as we can.

Posted May 10, 2020 - 15:22 CEST

Investigating

Bank ID is currently experience a service disruption for the Swedish market. Customers might be unable to login to the Klarna App or verify their purchases.

Posted May 10, 2020 - 11:31 CEST