Degraded performance on US SMS OTP due to Planned Maintenance at Twilio
Scheduled Maintenance Report for Klarna
The scheduled maintenance has been completed.
Posted Jun 11, 2020 - 15:32 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 11, 2020 - 09:33 CEST
Due to Schedule maintenance at Twilio (3rd party SMS service provider in US), US consumers currently unable to authenticate using SMS one-time passwords. This affects a consumer's ability to login to the Klarna app and to authenticate 'Pay in 4' purchases over SMS. Existing consumers can login to the Klarna app using email. For more information on the status, please visit

Maintenance Window:
11 June 2020 at 00:00 PDT until 11 June 2020 at 06:00 PDT.
11 June 2020 at 09:00 CET until 11 June 2020 at 15:00 CET
Posted Jun 11, 2020 - 09:31 CEST
This scheduled maintenance affected: Klarna App and Klarna Payments (KP).