Issue with automated onboarding

Incident Report for Klarna

Resolved

The root cause has been figured out. It has also been confirmed the system is working fine again.

Posted Jun 14, 2019 - 10:16 CEST

Update

A fix has been deployed, so, everything should work as intended. Further follow-up work will be done during office hours. As soon as we can, we will send further information.

Posted Jun 14, 2019 - 02:11 CEST

Investigating

We're currently experiencing an issue with the automated onboarding process. Every attempt, created after 6/13 14:30GMT hasn't been able to complete. We are already working on a solution and send further information as soon as possible.
We apologize for any inconvenience.

Posted Jun 13, 2019 - 23:09 CEST