Authentication issue with BankID in Norway

Incident Report for Klarna

Resolved

The incident for BankID on mobile at Telenor is now corrected and the systems are back in ordinary operation.

Posted Oct 08, 2019 - 14:18 CEST

Update

An incident at Telenor for BankID on Mobile is verified. The mobile operator is working to find a solution on the problem.

An update will be sent out in 60 minutes or earlier if the incident is corrected in shorter time.

Posted Oct 08, 2019 - 12:45 CEST

Investigating

Customers in Norway are currently experiencing difficulties with BankID. Our engineers are investigating the issue and we apologies for the inconvenience caused. We will provide further updates as soon as possible.

Posted Oct 08, 2019 - 11:23 CEST