Consumers in the US are unable to login to App or authenticate purchases over SMS

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Feb 26, 2021 - 17:37 CET

Investigating

Consumers in the US may not currently receive SMS one-time passcodes. This affects a consumer's ability to log in to the Klarna app and to authenticate purchases over SMS. Existing consumers can log in to the Klarna app using email.
We are currently investigating the cause of this problem.

Posted Feb 26, 2021 - 14:50 CET