Replication error leads to increased failure for activation calls.

Incident Report for Klarna

Resolved

All orders are now imported. The issue can be considered as resolved.

Posted May 15, 2019 - 01:24 CEST

Update

We are working on re-exporting the affected orders.

Posted May 15, 2019 - 01:13 CEST

Identified

We could identify a misbehaving node that caused the activation failures and also the total amount of affected reservations.
The node is up and running again and we'll keep you updated about the import of the orders into the system.

Posted May 15, 2019 - 00:20 CEST

Investigating

Since around 9 PM this evening, we noticed an increased amount of failed activation calls, probably caused by a replication error.
We are already investigating and we'll send out further information as soon as we can.

Posted May 14, 2019 - 23:39 CEST