Virtual Card Platform issues

Incident Report for Klarna

Resolved

The situation is resolved at the third parties data centers now; we have seen our error rates drop to almost zero. Incident can be considered as resolved.

Posted Dec 07, 2018 - 11:54 CET

Identified

We are currently experiencing an issue with the Merchant Card service, impacting merchants who have a VCN connection with Klarna. This is due to a third party provider experiencing infrastructure issues.

Posted Dec 07, 2018 - 11:11 CET