We're currently seeing degraded performance of our payment methods in the US

Incident Report for Klarna

Resolved

This incident has been resolved. This had an impact on all Klarna payments, not only saved cards. We apologise for any inconvenience caused.

Posted Mar 31, 2021 - 12:46 CEST

Monitoring

We are seeing recovery and are currently monitoring the situation.

Posted Mar 31, 2021 - 12:35 CEST

Identified

Customers with stored cards on both Pay in 4 and Term Loan financing are not able to proceed purchases in the US. Our engineering teams are actively working on a fix.

Posted Mar 31, 2021 - 12:30 CEST