This incident has been resolved. We apologize for any inconvenience caused during this time.
Posted Nov 30, 2020 - 12:34 CET
Update
We are working with iDEAL to resolve this problem as soon as possible.
Posted Nov 30, 2020 - 11:28 CET
Update
This incident affects merchants who integrate with Klarna through the API endpoint sofort.com/payment/ideal and does not affect payments made via iDEAL through other Klarna services.
Posted Nov 30, 2020 - 10:08 CET
Update
We have verified that this problem does not affect Klarna Checkout.
Posted Nov 30, 2020 - 08:56 CET
Update
We have verified that this problem affects SOFORT.
Posted Nov 30, 2020 - 08:54 CET
Identified
Consumers in the Netherlands are currently unable to initiate direct bank transfers through the iDEAL platform as a result of an identified technical problem. We are working to resolve this problem as soon as possible and apologize for any inconvenience caused.
