Sofort phone lines are down

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted Feb 28, 2020 - 17:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 28, 2020 - 16:15 CET

Investigating

Merchants and Customers in EU region are currently experiencing difficulties reaching Sofort via phone. Our engineers are investigating the issue and we apologise for the inconvenience caused. We will provide further updates as soon as possible.

Posted Feb 28, 2020 - 15:34 CET