Customer service delays due to issues with internal tooling

Incident Report for Klarna

Resolved

This incident has been resolved. We apologize for the inconvenience.

Posted Nov 19, 2021 - 15:18 CET

Identified

We are currently experiencing issues with an internal tool and that is impacting customer service's ability to support our customers. The issue has been identified and we are currently working on a fix.

Posted Nov 19, 2021 - 15:02 CET

This incident affected: Support (Europe).