Service degradation for Order activation with Klarna Online

Incident Report for Klarna

Resolved

This issue has been resolved since 2020-01-15 12:30. We are sorry about the disturbance and thanks for your patient.

Posted Jan 16, 2020 - 14:14 CET

Identified

We will soon deploy a fix for the issue. The fix will force all users to logout from their current sessions. You need to manually login again. We are sorry about the inconvenience.

Posted Jan 15, 2020 - 11:32 CET

Investigating

Users using merchants.klarna.com to activate orders are affected by this issue. Our engineering team is investigating. We are sorry about the disturbance.

Posted Jan 15, 2020 - 08:50 CET