The deployment of the fix has been successful. We're back to operational.
Posted about 2 months ago. Mar 28, 2019 - 14:38 CET
The deployment will be finished in about 35 minutes. Downloading reports via Detail Page is still possible by clicking on Payment Reference.
Posted about 2 months ago. Mar 28, 2019 - 14:06 CET
Merchants from the EU and the US market are currently not able to download reports from the Merchant Portal. We have investigated the issue and a fix is being deployed. As soon as we can, we will send further information.
Posted about 2 months ago. Mar 28, 2019 - 14:02 CET