Outage Impact Several Klarna Systems

Incident Report for Klarna

Resolved

This incident has been resolved.

Posted May 16, 2022 - 20:09 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2022 - 19:49 CEST

Investigating

We are currently investigating an outage impacting multiple Klarna systems. This appears to be related to a major outage at AWS and they are investigating.

Posted May 16, 2022 - 19:24 CEST

This incident affected: Klarna App (Europe, North America, Asia Pacific), Klarna Bank Account (Europe), Klarna Card (Europe), and Open Banking (Europe).