Unavailability of bank transfer payments for EU region

Incident Report for Klarna

Resolved

Our engineers have resolved this problem and normal service is resumed. We thank you for your patience and apologise for the inconvenience caused. If you encounter any further trouble in relation to bank transfer payments, please reach out to us for help by using the Klarna app.

Posted Oct 04, 2019 - 14:30 CEST

Investigating

Customers in EU region are currently experiencing difficulties due to an increased bank transfer payment failure rate. Our engineers are investigating the issue and we apologise for the inconvenience caused. We will provide further updates as soon as possible.

Posted Oct 04, 2019 - 14:04 CEST