Klarna Status

All Systems Operational

Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Onboarding Operational

Europe Operational

North America Operational

Asia Pacific Operational

Merchant Operations Operational

Europe Operational

North America Operational

Asia Pacific Operational

Support Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna App Operational

Europe Operational

North America Operational

Asia Pacific Operational

Klarna Bank Account Operational

Europe Operational

Klarna Card Operational

Europe Operational

US Operational

Open Banking Operational

Europe Operational

North America Operational

Playground - Purchase API Operational

Europe Operational

North America Operational

Asia Pacific Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 19, 2024

No incidents reported today.

Apr 18, 2024

Persona-Gateway and Underlying Services Planned Database Maintenance - AP

Completed - The scheduled maintenance has been completed.
Apr 18, 18:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 CEST

Scheduled - During this maintenance window, queries and mutations directed towards persona-gateway are anticipated to encounter failures lasting between 90 to 120 seconds. These disruptions may impact the requests of our stakeholders during this downtime, potentially resulting in timeouts or error messages.
Apr 18, 17:46 CEST

Persona-Gateway and Underlying Services Planned Database Maintenance - US

Completed - The scheduled maintenance has been completed.
Apr 18, 10:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 10:00 CEST

Apr 17, 2024

Klarna Card degradation

Resolved - This incident has been resolved.
Apr 17, 07:10 CEST

Investigating - We are currently experiencing issues with Klarna Card in Europe . We are working to restore the service as soon as possible. Thank you for your patience.
Apr 17, 06:46 CEST

Apr 16, 2024

TLS v1 deprecation

Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 CEST

Scheduled - Transport Layer Security (TLS) is a critical security protocol used to protect web traffic. It provides confidentiality and integrity of data in transit between clients and servers exchanging information. Klarna is disabling support for older versions of TLS, below 1.2 across public facing endpoints, beginning April 16th, 2024. If you connect to Klarna after this the older protocols are disabled and you will receive connection error messages.
No impact is expected to clients using Transport Layer Security 1.2 for their connections.
Apr 4, 08:24 CEST

Apr 15, 2024

Klarna.com degradation

Resolved - This incident has been resolved.
Apr 15, 11:15 CEST

Investigating - We are currently experiencing issues with Klarna.com (b2b) pages affecting Customer Support and Merchant Support FAQs. We are working to restore the service as soon as possible. Thank you for your patience !
Apr 15, 10:26 CEST

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Klarna Shopify-On Site Messaging App degradation

Resolved - This incident has been resolved.
Apr 12, 17:45 CEST

Update - We are continuing to investigate this issue.
Apr 12, 15:58 CEST

Investigating - We are currently experiencing issues with Extended Access in the Klarna Shopify-On Site Messaging App. We are working to restore the service as soon as possible. Thank you for your patience.
Apr 12, 15:40 CEST

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.